Commerce that never loses count
Selling across a store, a website, and marketplaces should not mean three versions of the truth. We build commerce platforms where stock, orders, and customers stay in sync.
- One inventory, every channel
- Jewellery e-commerce experience: Finegrown, Perrian
- You own the platform
The four leaks in growing retail
Retail dies by a thousand small mismatches: stock, orders, prices, and customers drifting out of sync. We remove the drift.
Stock split across channels
The store says available, the website says sold out, and the truth is in neither. Unified inventory keeps every channel selling from one accurate count.
Orders handled by copy-paste
Orders arrive from web, marketplace, phone, and WhatsApp, then get retyped into other tools. Order management pulls every channel into one pipeline.
Customers who buy once and vanish
No history, no segments, no reason to return. Customer portals and CRM turn one-time buyers into repeat revenue with account, order, and loyalty views.
A storefront that fights growth
Template stores fine at launch start breaking on catalogue size, custom pricing, or B2B needs. We build commerce platforms that scale with the business.
The retail stack, connected
Front of store to back office, six systems that share one commercial database.
E-commerce platforms
Custom storefronts for B2C and B2B: complex catalogues, pricing rules, promotions, and checkout flows built for conversion and easy daily management.
Custom softwareInventory management
Multi-location, multi-channel stock with reorder points, transfers, and stocktakes, synced with your storefront and marketplaces in real time.
ERP developmentOrder management systems
Every order from every channel in one pipeline: allocation, picking, dispatch, returns, and refunds with status your team and customers can see.
Enterprise softwareCustomer portals & CRM
Accounts, order history, wishlists, support tickets, and segmented campaigns, so retention gets the same attention as acquisition.
CRM developmentRetail ERP
Purchase, suppliers, stock, sales, and accounting integration in one back office, replacing the spreadsheet stack behind the store.
ERP developmentMarketplace & API integrations
Feeds and syncs with marketplaces, payment gateways, and shipping providers, keeping catalogue, price, and stock consistent everywhere you sell.
Enterprise softwareA sales floor that never sleeps
AI in commerce should sell more and answer faster. These are the four applications that consistently pay back.
AI shopping assistants
Chat agents that answer product questions, recommend items, and recover abandoned carts, live on your store around the clock.
AI product search
Customers describe what they want in their own words and get the right products, not zero results for a misspelled query.
Catalogue automation
AI drafts product descriptions, tags attributes, and cleans catalogue data, cutting hours from listing work.
Support automation
Order status, returns, and common questions resolved by AI agents, with smooth handover to your team when it matters.
Retail software questions
Do you build on platforms like Shopify or fully custom?
Both, and we advise honestly on which fits. Template platforms are right for many stores. When catalogue complexity, B2B pricing, or deep integrations outgrow them, we build custom commerce platforms you own outright.
Can you sync stock across our physical store, website, and marketplaces?
Yes. A central inventory service becomes the single source of truth, and every channel reads from and writes to it, so overselling and ghost stock stop.
We have years of sales data. Can you use it?
Yes. Existing order and customer data migrates into the new system, and it becomes the foundation for segmentation, reporting, and AI-driven recommendations.
How do AI shopping assistants stay accurate about our products?
They answer only from your catalogue, policies, and stock data using retrieval-based grounding, not from general internet knowledge. If the answer is not in your data, the agent says so or hands over to a human.
How long does a retail platform take to build?
A storefront or a focused module such as order management can ship in weeks. A full commerce platform with ERP integration runs longer, delivered in weekly sprints with working software throughout.
Sell everywhere from one system
A free discovery session to map your channels, stock, and order flow, followed by a fixed, scoped quote.
- Free discovery session
- NDA available
- Reply within one business day